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Friday, October 4 • 11:45am - 12:45pm
Navigating Crucial Conversation with Hispanic/Latino Families

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Participants will briefly review basic characteristics of culturally responsive and effective communication with Hispanic/Latino families (F1).The participants will engage in high stakes dialogue to identify the obstacles or misunderstandings leading to arguments. Next. the participants will employ reparative techniques to come to a mutual agreement (Patterson, Grenny, McMillan, Switzler, 2012).

Friday October 4, 2019 11:45am - 12:45pm CDT
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